lovetowrite

Our servers stayed with us for years.  We had one very reserved lady, who would never be rude to a customer.

This day she came to my husband crying.  She had been waiting on a couple and it had taken 15 minutes to get their food to them.  They had refused it, and gave her a lot of abuse, then left the restaurant.

My husband went into the parking lot and caught up with them.  They said that they were not paying for the meal.   My husband said that you are paying for your drinks, as they had refils too.  The guy threw $2 out of the window and left.

About an hour later, we got a phone call from the mother of one of this couple.  She really chewed into my husband, and told him that the hot chocolate was cold, and that they shouldn’t have been made to pay for it.

They were not charged for the food, which the employees ended up eating, and they had coke and iced tea.  This was one of many of the problems that we had to deal with.

Therefore, the customer is not always right.

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